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Contact Us

We're happy to answer and help with any questions.
Please fill out the form below if you need assistance.


Please do get in touch!

We'd love to hear from you - please use the form to send us your message or ideas.

7200 McNeil Drive, B2
Austin, TX 78729

Email: hello@therackshop.com
Phone: 512-351-9849

Shop/Customer Support Hours (CST):

Monday: 10-6 | Tue-Wed: 11-6 | Thurs-Fri: 10-6
Saturday: 10-2 | Sunday: Closed

2025 Holidays/Shop Closures
January 20th (MLK) - Close @ 2PM
February 10th (Super Monday) - Open @ 12P
May 26th (Memorial Day)
July 3rd–7th (Independence Day)
July 26th
September 1st (Labor Day)
October 25th
November 1st

Thanksgiving
November 27th-29th

Christmas-New Years
December 23rd (Close @ 2PM)
12/24-1//1/2026

Searching the web for racks and can't determine what you need or you're afraid of buying the wrong system?

We're here to help! Book a consult appointment below and we'll work with you to find the right solution for your cargo carrying needs!

Appointments are not required, but they help us better manage the flow in the shop...providing everyone with a better experience. Walk-ins are always welcomed, however, we will have to prioritize scheduled customers. Some rack conversations can be lengthy to ensure the correct system and/or accessories are selected, so we encourage everyone to schedule their rack chat times! 
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